JOIN US-PARKLU 2020-01-23T21:22:42+00:00

We’re hiring!

Unleash meaningful opportunities for digital creators

PARKLU is a KOL relationship management and analytics platform pioneering how brands analyze, collaborate and manage China’s social influencers. PARKLU has curated Chinas top KOLs in one place and added a comprehensive, real-time campaign-tracking, KRM and analytics platform. With 90K plus influencers across 10 social media platforms, PARKLUs database offers a combined reach of more than 900 million Chinese customers. PARKLU influencers specialize in fashion, beauty, food & beverage, travel, kids & parents, health & fitness, home & design, and more. Over 2,000 brands and agencies around the world trust PARKLU for KRM and analysis in China.

We have offices in Shanghai, Hong Kong and Singapore.

Client Success Team

As part of the Client Success Team your role will focus on supporting the client success director and clients in familiarising with our platform, technology and processes, helping to ensure that our team and clients can get the most out of the technology we provide. You will support sales in helping clients to familiarise with the platform and supporting tech in collecting feedback from users and supporting teams.

You’ll be working within the Client Success Team and reporting to the Client Success Director.

In 3 months:

  • Familiarise with our products and platforms
  • Develop a strong understanding of the platform, our services and product offering
  • Manage in-platform queries from clients and KOLs via all touch points

In 6 months:

  • Help onboard new clients
  • Act as a point of contact for clients with questions
  • Spot and identify new campaign opportunities with existing self service clients
  • Help clients plan and setup new campaigns
  • Collect customer feedback and team feedback
  • Develop FAQs for the platform

In 12 months:

  • Drive self serviced clients to running campaigns and upselling to full service offering
  • Support account teams in identifying campaign clients for upsell
  • Systemise FAQs for training and automation
  • Optimise communication touch points.

 Responsibilities and duties: 

  • Daily client communication and coordination. Including training and client support in education of our technology.
  • Time and project management of client requests triaging to appropriate support teams and coordinating workflow to ensure deadlines are met.
  • Support sales marketing and accounts in cross and upsell services and product where opportunity arises, providing meeting, pitch and presentation support where needed.
  • Manage communication and communication touchpoints for KOLs and Clients.
  • Gather, collate and analyse customer and KOL feedback to pass to operations and tech
  • Develop onboarding processes, checklists and procedures
  • Develop FAQ archives and onboarding training documentation
  • Conduct research to identify potential upsell and cross sell clients; to determine customer churn; KOL and Client issues and pain points.

Desired Skills and Experience: 

  • Bachelor degree or above in relevant field of learning.
  • At least 2 years of professional work experience, preferably in related industries.
  • English spoken, reading and written fluency; Chinese spoken, reading and written fluency preferred.
  • Demonstrable interest and active presence on various social media platforms.
  • Demonstrable passion for Fashion, ecommerce, social media and digital and technology.
  • Proficiency in MS office suite.
  • Demonstrable presence and client-facing polish, excellent communication, presentation and coordination skills.
  • A proactive, honest, entrepreneurial sprit.

Please send your CV to jobs@parklu.com

We are looking for an ambitious person to support client success team, this opportunity will provide you with a chance to develop your career and client communication and management skills.

Youll be working within the client success team and reporting to the client success manager.

In 3 months:

  • Familiarise with our products and platforms
  • Familiarise with our process

In 6 months:

  • Develop a strong understanding of the clients.
  • Support on project execution and other tasks from client success team

In 12 months:

  • Have a clear understanding of our business
  • Be able to handle complex projects independently

Responsibilities and Duties

  • Support client success team on project execution including clients information collection, data analyse, translation.
  • Daily communication and coordination for clients project.
  • Assist client success team on clients proposal and reporting.
  • Manage and update teams materials and documents.
  • Other tasks from account team

Desired Skills and Experience

  • Bachelor degree or above in relevant field of learning.
  • At least 1 years of professional work experience, preferably in related industries.
  • English spoken, reading and written fluency; Chinese spoken, reading and written fluency preferred.
  • Demonstrable interest and active presence on various social media platforms.
  • Demonstrable passion for Fashion, ecommerce, social media and digital and technology.
  • Proficiency in MS office suite.
  • Demonstrable presence and client-facing polish, excellent communication, presentation and coordination skills.
  • Confidence and autonomy dealing with C-Level client contacts.
  • A proactive, honest, entrepreneurial spirit.

Please send your CV to jobs@parklu.com

Insight Team

We’re looking for a curious, business-savvy analytical mind to join our Insights team.  This role provides research, marketing intelligence and actionable tactics to leading brands around the world.  If you’re sharp with quantitative and qualitative analysis, interested in social media data, and want to be on the cutting edge of marketing, then we want to hear from you.

 Responsibilities and duties:

  • Conduct research on PARKLU tools including KOL monitoring and campaign tracking

  • Analyze KOL performance with data-driven and content-centric perspectives

  • Create marketing-focused reports for clients in Excel and PowerPoint/Keynote

  • Work with Accounts team to develop clients’ KOL marketing strategies

  • Educate and support client’s understanding of China KOL marketing

  • Stay on top of social media and digital marketing trends

Required Skills and Experience:

  • University Degree in Communication, Data Analysis, Finance, Marketing or Business related major

  • Advanced knowledge level of Excel and PPT

  • Fluency in English & Mandarin (spoken and written)

  • Strong communication and writing skills

  • Self-motivated and high attention to detail

  • Passionate about digital marketing and social media


Please send your CV to jobs@parklu.com

Community Team

We’re looking for eager, hardworking candidates with an attention to detail and a willingness to learn. You will be part of our communities’ team focusing on recruiting and negotiating partnerships with KOLs to help our clients launch campaigns. This is a fantastic opportunity to join a growing start-up in an emerging channel of Digital marketing and will provide you with a strong foundation in digital marketing, KOLs and social media. PARKLU HR places strong emphasis on career development and personal growth, so this would be an excellent opportunity for candidates keen to learn, grow and progress in their career.

In 3 months…

  • Develop a strong understanding for our business and technology
  • Develop a strong understanding of KOL recruitment and data implications related to campaigns
  • Successfully recruit KOLs to the platform and to campaigns
  • Successfully deploy campaigns

In 6 months…

  • Develop analytical skills to interpret campaign performance and KOL quality
  • Successfully coordinate KOL campaign payments and reporting
  • Successfully select and plan KOL selections for campaigns

In 12 months…

  • Be mentoring your first interns
  • Be developing analytical and research skills to progress
  • Be providing feedback to develop our technology
  • Be developing leadership and decision making skills for the next step in your career

Responsibilities and Duties

  • Search, recruit and onboard new KOLs
  • Support KOL signup and activity for specific campaigns
  • Research, reporting and analysis of campaigns and KOL activity
  • Communication and support of KOL payments and brand campaign setup
  • Planning and KOL recommendation support for brand campaign setup
  • Stay up to date on emerging social media trends

Desired Skills and Experience

  • Bachelor degree or above in relevant field of learning.
  • English spoken, reading and written fluency; Chinese spoken, reading and written fluency preferred.
  • Demonstrable interest and active presence on various social media platforms.
  • Demonstrable passion for Fashion, ecommerce, social media and digital and technology.
  • Proficiency in MS office suite.
  • Demonstrable presence and client-facing polish, excellent communication, presentation and coordination skills.
  • Confidence and autonomy dealing with C-Level client contacts.
  • A proactive, honest, entrepreneurial spirit.

Please send your CV to jobs@parklu.com

Product Team

Are you highly curious, empathetic, and process-driven?  We are looking for a Product Manager to lead our Product Team. Imagine yourself fielding huge amounts of information — feedback from users, quantitative data from web analytics, and market trends. You need to know everything about the KOL ecosystem and it’s stakeholders, from brand marketers, content creators to MCNs.  Set the product vision, roadmap and action plan with a healthy dose of creativity. This position reports directly to the PARKLU’s CEO. If you are looking for a fast-paced position at an innovative company, then we want to talk with you.

In 3 months…

  • Get familiar with the companys products
  • Do research on competitors products
  • Gather requirements from user, organise meetings to discuss requirements, write detail requirement document

In 6 months…

  •  Create product roadmap for short term and long term
  •  Work with designers and developers to make a schedule for the product development
  •  Organise user testing and collect user feedback
  • Propose product improvement suggestion based on user feedback

In 12 months…

  • Propose new features of product which can make company business sucessful
  •  Work with designers and developers to meet the deadline of development
  • Provide product vision and strategy
  • Responsibilities and Duties
  • Determines customers’ needs and desires by specifying the research needed to obtain market information.
  • Assesses market competition by comparing the company’s product to competitors’ products.
  • Identify opportunities for innovation and define product vision and strategy
  • Participate in all functions of the product lifecycle, including user insight, product definition, requirements gathering, business partnership development, project management, information architecture and design, user testing and metrics
  • Translate business requirements into prioritized feature requirements Create prototypes to create actionable design concepts, including wireframes and product requirement documents
  • Work in partnership with designers and developers with the goal to meet deadlines.  Remove obstacles; facilitate communication in and among teams, and set high quality expectations
  • Articulate product features for design and development through the collections of user stories
  • Orchestrate product roadmaps that deliver meaningful, focused releases to users while affording flexibility for development team and changing priorities
  • Provide thought leadership and expertise through communication and presentation of product features, functions and ROI
  • Desired Skills and Experience
  • Excellent Mandarin and English language skills
  •  Very high technical competence; track record of strong coding and individual technical accomplishments
  •  Integrity and good judgment
  •  Positive attitude and ability to adapt to change
  •  Motivated and persistent
  •  Proven track record of delivering on tight deadlines with high quality output
  •  Experience in the development of web-based platform software and architectures
  •  Ability to translate business needs into technology requirements; ability to identify and create technology solutions for requirements
  •  Up-to-date with technology trends and evolving social behavior that may support or impede the business
  •  Excellent project management skills
  •  Strong references
  •  Understand and evangelize publishers needs
  •  B.S. degree or equivalent
  •  5+ years of experience in similar role experience
  •  3+ years of management experience managing 3 or more people
  •  Deep understanding of core web application technology; extensive experience in the analysis and design of B/S software applications
  •  3+ years of development experience in one or more modern web frameworks, web services (RESTful, SOAP), XML/JSON, AJAX, Javascript and HTML5
  •  Experience with mobile, social commerce and social media APIs
  •  Experience in affiliate projects as a plus.

Please send your CV to jobs@parklu.com

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

In 3 months…

  • Get familiar with the company’s products
  • Get familiar with current tech stack used by company
  • Be able to optimise current backend functional blcok

In 6 months…

  • Get familiar with Python
  • Be able to integrate 3rd party API, Aliyun, Tencent and Baidu cloud API, etc.
  • Be able to develop backend functional block independentl

In 12 months…

  • Be able to optimise legacy backend architecture
  • Be able to develop sub-system from DB design to framework setu

Responsibilities and Duties

  • Participate in the overall development and implementation of the company’s projects
  • Responsible for the background development of the company’s website platform and mobile app
  • Independently complete the development of new functions and modules, and be responsible for the design of each function and module
  • Responsible for system performance optimization and technical difficulties pr
  • Design database structure as required
  • Write development documents

Desired Skills and Experience

  • Bachelor degree in computer related major
  • More than 3 years of experience in large-scale web project development
  • Be proficient in PHP and Apache new energy optimization technology and lamp development
  • Proficient in at least one PHP framework, such as Laravel, proficient in MVC design mode
  • Proficient in MySQL and familiar with common NoSQL solutions such as Memcache and mongodb
  • Have some experience in functional development interface, and be familiar with Ajax and JSON
  • Familiar with Linux, able to write complex shell scripts
  • Basic knowledge of HTML, CSS and JavaScript
  • Have team spirit, strong communication and coordination ability
  • Have a comprehensive understanding of Internet technology, and have some experience in architecture with high load and large traffic is preferred.

Please send your CV to jobs@parklu.com

Sales & Marketing

Are you independent, ambitious, and goal driven? We are looking for a Sales Manager to join our Sales Team. Imagine yourself meeting with the worlds largest global brands to sell PARKLU’s best in class KOL marketing software, business intelligence system, and agency services. Become responsible for developing and executing key growth sales strategies, tactics and action plans. This position reports directly to the PARKLU’s CEO. If you are looking for a fast-paced, high-growth potential position at an innovate company, then we want to talk with you.

PARKLU is seeking a Sales Manager to meet our ambitious growth objectives. As a key member of a seriously talented team.

You will play a key role shaping our company and helping our influencer marketplace flourish. You will be responsible for developing and executing key growth sales strategies, tactics and action plans required to achieve your sales target. This position reports to the CEO.

 Responsibilities and duties:

  • Meet or exceed quarterly sales targets
  • Develop and execute a plan to achieve sales targets and expand PARKLU’s customer base
  • Leverage personal network, partnerships and sales consultants to generate new sales revenue
  • Improve and optimize our sales operations processes
  • Communicate value proposition with proposals, presentations and technology demonstrations.
  • Partner with customers to understand their business needs and objectives
  • Advocate customer needs/issues cross-departmentally by working with the product & development, community and customer success teams
  • Recruit, hire and manage the sales team
  • Be a great leader, coach, and manager to a nimble and fast-growing team

Recommended background:

  • 5+ years of proven sales experience consistently meeting or exceed sales revenue targets
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization, including executive and C-level
  • Proven ability to drive the sales process from opportunity identification and creation to close
  • Experience in technology or agency sales in China
  • We love people who geek out over product (tech/fashion) and data

Requirements:

  • Fluent Mandarin and English language skills (writing and speaking)
  • Excellent listening, negotiation and presentation skills
  • Grit, teamwork, and analytical thinking
  • Positive attitude, self-motivated and persistent
  • Strong communication and interpersonal skills
  • Highly organized with attention to detail

Please send your CV to jobs@parklu.com

The SDR role is the entry-level position within our Sales and Business Development team. It is a business-to-business sales role which involves presenting the cutting-edge PARKLU services to client prospects. You will work in support of the Sales team screening clients and sourcing opportunities. This will help you learn the ropes of sales and get exposure to all parts of the buying process, which will hold you in good stead to move into a full cycle sales or account management role very quickly. Our clients are typically in the Public Relations, Communications or Marketing Departments, and we work directly with decision makers in a very consultative fashion. PARKLU isn’t a service that is used by just one industry, so you will get exposure to companies and organizations of all shapes and sizes, helping you expand your business acumen all the time. In addition to training you to become a successful sales professional or account manager, we pride ourselves in being able to develop fantastic Managers, and our goal is to facilitate your professional growth, taking on more responsibilities once you are ready for them.

This position is eligible for both a base salary and monthly bonuses.

In 1 months:

  • Develop a strong understanding of our offering
  • Demonstrate your ability to screen and source leads
  • Conduct first calls to Inbound prospects
  • Support documents for all sales related calls or meetingsDevelop a strong understanding of our offering

In 2 months:

  • Conduct first calls to Outbound prospects
  • Be involved in the pitching process for both Inbound and Outbound leads
  • Be developing your ability to work autonomously and make pragmatic business decisions

In 3-6 months:

  • Have a clear understanding of our business and offering
  • Be involved in pitching complex negotiations with enterprise level clients
  • On the way to become a successful sales professional or account manager

 Responsibilities and duties:

  • Manage sales CRM system and research for lead scoring
  • Analyse Inbound Sales funnel to increase sales efficiency.
  • Prepare all sales related documents and proposals.
  • Proactively reach out to Decision Makers to pitch PARKLU solutions via online demos or in person meetings
  • Communicate value proposition with proposals, presentations and technology demonstrations.
  • Advocate customer needs/issues cross-departmentally by working with the product & development, community and customer success teams

Desired Skills and Experience:

  • Bachelor degree or above in relevant field of learning.
  • Chinese spoken, reading and written fluency. English spoken, reading and written fluency preferred;
  • Demonstrable interest and active presence on various social media platforms.
  • Demonstrable passion for Fashion, ecommerce, social media and digital and technology.
  • Proficiency in MS office suite.
  • Demonstrable presence and client-facing polish, excellent communication, presentation and coordination skills.
  • Confidence and autonomy dealing with C-Level client contacts.
  • A proactive, honest, entrepreneurial spirit.

Please send your CV to jobs@parklu.com